Refund policy

The short version

• Request a return within 30 days of purchase.
• Items should be unused and in their original condition and packaging.
• Sale items are final sale.
• Damaged, defective or wrong item? We'll make it right.

How to request a return

1. Email service@ampbeautyla.com with "Refund Request" in the subject line.
2. Include your order number, a photo of the product, and the reason for your return.
3. We'll reply with next steps, including where to send the item if a return is needed. Please don't send items back to the brand or manufacturer; they can't process AMP Beauty returns.

What qualifies for a full refund

Unused items in their original condition and packaging, returned within 30 days of purchase, with proof of purchase (your order number is enough).

Partial refunds

We may offer a partial refund for items that show obvious signs of use, aren't in their original condition, are damaged or missing parts for reasons that aren't our error, or are returned more than 30 days after purchase.

Damaged, defective or incorrect items

If something arrives broken, damaged, defective or isn't what you ordered, email us within 30 days with your order number and a photo. We'll review it and send a replacement or refund, and you won't pay return shipping.

Sale items and gifts

• Only regular-priced items can be refunded. Sale items are final sale.
• If an item was marked as a gift and shipped directly to you, you'll receive a gift credit for the value of the return.

Return shipping

For returns that aren't due to our error, return shipping is your responsibility and its cost is deducted from your refund. For items over $75, we recommend a trackable shipping service or shipping insurance, since we can't guarantee we'll receive a returned item.

When you'll get your refund

Once we receive and inspect your return, we'll email you to let you know whether it's approved. Approved refunds go back to your original payment method within 3–5 business days. Your bank or card issuer may take a few more days to post it.

Haven't seen your refund? Check with your bank or card issuer first, then email us at service@ampbeautyla.com and we'll look into it.

Target.com purchases

Items bought on Target.com are returned through Target, following Target's return policy.